![]() General: Connection Refused, Make sure remote desktop is enabled on the computer and the computer's firewall's configured to allow incoming remote desktop connections. General: Connection Refused, Make sure remote desktop is enabled on the computer and the computers firewalls configured to allow incoming remote desktop.Toggle the switch under Enable Remote Desktop to enable the service. To enable Remote Desktop in Windows 10: Go to Start > Settings > System > Remote Desktop. Download the Jump Desktop app to your iPhone, iPad, Android, Mac or Windows device. Access your desktop from an iPad, iPhone, Android, Mac or Windows device. General: Black screen after I log into my PC Enable Remote Desktop on Your PC Before attempting any fixes in this article, make sure that Remote Desktop is enabled on your PC. When youre done, Jump Desktop Connect will list you as a remote access user.General: A tap results in a right mouse click instead of left mouse click.General: "The installation package could not be opened" is shown during installation.Fluid: Black bars on the side of the screen or desktop not fill iPad Pro 11" screen.Connect: "The remote computer does not support the requested service".Deploy a Jumpoint if you need: To troubleshoot all. General: Connection Refused, Make sure remote desktop is enabled on the computer and the computers firewalls configured to allow incoming remote desktop connections. ![]() Mac: Why is Jump Desktop Connect asking for permission to record my screen and control my computer? A Jump Client management interface in the representative console helps you manage your deployments.Mac: Catalina: Can not send mouse clicks or key strokes to the remote computer after updating to macOS Catalina.iPadOS 14.2: Physical Mouse: Left clicks do not work Android: Cant connect to computers after updating to Jump Desktop 7. ![]()
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